Sep 11, 2023

Automate Business Processes to Create Value

In today’s fast-paced business world, small businesses are looking for ways to save time and resources while increasing productivity. One way to achieve this goal is by implementing artificial intelligence (AI) to automate business processes.

Here are some reasons why small businesses should consider AI automation:

  1. Increased Efficiency: AI can streamline repetitive tasks, freeing up time for employees to focus on more critical business functions. Automating processes such as data entry, customer service, and sales can improve efficiency and reduce errors.
  2. Cost Savings: Implementing AI automation can reduce the cost of labor and increase the speed of production. This can translate to significant cost savings for small businesses, especially those operating on tight budgets.
  3. Better Decision Making: AI can analyze large amounts of data and provide insights that can help small businesses make informed decisions. This can help identify patterns, trends, and potential opportunities for growth.
  4. Enhanced Customer Experience: AI can help businesses personalize interactions with customers and provide more efficient and effective service. Chatbots, for example, can provide 24/7 customer support, which can increase customer satisfaction and loyalty.
  5. Competitive Advantage: Small businesses that adopt AI automation can gain a competitive advantage over those that do not. It can help businesses stay ahead of the competition, increase productivity, and improve customer satisfaction.

AI automation can be a game-changer for small businesses looking to streamline their processes, save time and money, and stay competitive. With the help of AI, small businesses can achieve greater efficiency, make better decisions, and improve the overall customer experience.

If you have made it to this point in the newsletter, that probably means the information above was informative, interesting, or at least, easy to scroll through.

It took less than one minute for me to write that section using ChatGPT.

The topic of AI and process automation may seem like it’s for others to use, not a fit for your business. I assure you…if you’re not yet looking at tools to increase efficiency you may be missing an opportunity.

On my podcast, Succession Stories, I have spoken with a few experts about how small businesses can create value through automation tools.

Dive into these episodes to learn more:

Neil Sahota, AI Innovations For Small Businesses

Neil Sahota helped create the artificial intelligence ecosystem that famously won Jeopardy called Watson. He’s an IBM Master Inventor and artificial intelligence subject matter expert with the United Nations. Neil’s written a book called Own the AI Revolution. We talked about ways to learn about AI so we don’t fear the changes it can bring. AI is doing a lot of good around the world and there are practical business applications.

Is AI out of reach for small to mid-sized companies? Listen in to hear Neil’s thoughts on that question, and what it could mean for your company.

Shanice Miller, Automate Processes to Create Value

Automation can free up hundreds of hours per individual employee every year. Better systems create operational efficiencies that make businesses more scalable. Shanice Miller is a business productivity consultant, specializing in project management, who helps clients ranging from small startups to multi-million dollar businesses save hundreds of hours and thousands of dollars. Over the last 10 years, Shanice has used her ability to identify operational inefficiencies and create solutions to not only help save her clients’ businesses (and hairlines).  Listen to Shanice’s insights.

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