If you’re leading a mature, multi-generational company, you might be wondering how to innovate. Take notes from a startup expert. When you think of innovative companies, you might think of an industry leader like Apple or a fast-growing rocketship like Airbnb or...
The COVID-19 pandemic has changed nearly every aspect of how we work, create value, and serve customers. Many CEOs and business owners face important choices around short term decisions while trying to look forward to a better future. A June 2020 McKinsey study,...
As organizations evolve, they inevitably become more complex. Most companies have some degree of complexity from the beginning; typically business owners do not take the time to develop an operating system that scales with the organization. For leaders looking to grow...