E42: Be Your Own Culture Catalyst – Julie Ann Sullivan | Succession Stories with Laurie Barkman
Laurie Barkman is joined by Julie Ann Sullivan, an international best-selling author, speaker, and business culture expert. What’s the big “why” around company culture? First it’s dollars. Morale and attitudes affect employee productivity, which can negatively affect...
E41: Get Your Family Out of Your Head – Bonnie Artman Fox
Did you know that unresolved conflict costs organizations about $359 billion in paid hours every year? Laurie Barkman talks withBonnie Artman Fox, author of How Did My Family Get In My Office? Bonnie is a workplace conflict resolution expert from her experience as a...
Succession Stories E39: Creating a Customer Culture – Dr. Kelly Henry
In this episode of Succession Stories, Laurie Barkman is joined by Dr. Kelly Henry, a successful chiropractor and entrepreneur. Dr. Henry shares how a customer service culture led his practice to be among the top 10% chiropractic clinics in the US. He also talks about...
E38: Building Your Competitive Moat with Phillip Swan
Listen to Succession Stories E38: Want to differentiate your business? Build a competitive moat by mapping out your customers’ journey to discover what matters most to them. Laurie Barkman, host of Succession Stories, talks with Phillip Swan about creating...